FAQ's / Help

We accept payments by card / bank transfer. If you want to pay by cart, just add the product / service you would like to your basket (you can find your basket in the top right of your screen – its a small icon of a shopping trolley) here you can then proceed to the checkout.

If you would prefer to pay by bank transfer, just drop us an email or a call and we can send you an invoice with the payment information attached.

Retired from the world of fiat currency but still need to buy parts & services? No problem! We accept Bitcoin payments – email us and we’ll send you over our public key.

If you are interested in getting your Rockshox Reverb Seatpost service, all the information is contained in our ‘Rockshox Reverb Seatpost Servicing & Information‘ Page.

However if you are simply looking for where to post it to once you’ve paid, here is our address:

Alphin Cycles Ltd

7B Woodend Mill

Mossley

Lancashire

OL5 9FQ

Want to return any items you have purchased? No worries, just return to the following address within 30 days of purchase and we’ll issue a refund. 

Alphin Cycles Ltd

7B Woodend Mill

Mossley

Lancashire

OL5 9FQ